Applications
- GA 5000 analysers
- GEM 5000 analysers
- BIOGAS 5000 analysers
MGS introduces the NEW QED Express™ Service Program
This NEW service and repair program for QED gas analysers simplifies the calibration and repair process, reduces turnaround times and can save you money over the current service program.
What is NEW about QED Express™?
QED Express™ Service includes inspection and calibration, internal filters, programming and firmware updates as needed, and keypad, battery and USB cable replacement if needed. Additionally, the service will cover replacement of the lens, sensors, transducer and pump and tubing as needed. This represents around 90% of the most common repairs.
Express Service also include a water trap filter kit, free standard shipping and a shipping carton if needed. Repairs that are outside the norm (replacement of sensor boards, display boards, cases, etc.) will still be quoted as an additional expense and will require customer approval before we proceed.
Service costs are determined by the age of your instrument. Newer instruments require less maintenance, so you’ll benefit from lower service fees. The newer the instrument, the less you’ll pay.
What MGS does for you
Using QED Express™ is easy – we do all the work at our end. Just request a service from MGS and we and QED will handle the rest. This includes any instruments that are currently covered under bi-annual service as QED are extending the service and calibration interval for instruments to one annual service. The process for you stays the same, all you need to do is provide us with the model and serial number of your analyser.
For further detail please visit https://www.qedenv.com/qed-express-service-program/
*With QED Express™, the guaranteed turnaround time is 10 days or less or the service is FREE. This is 10 working days from the time that QED receives the instrument, to the time it is shipped back to you. The time between shipment and arrival depends on the shipping method.
REGISTERED OFFICE: Geotechnical Centre, Rougham Industrial Estate, Rougham, Bury St Edmunds, Suffolk IP30 9ND. Registered in England: 2481929